Reference

How rr8888 Handles Your Personal Information

Your account data, payment details, and browsing behaviour on rr8888 are handled with a clear purpose — to keep your account running and your transactions secure.

Account data protectionDANA, OVO, GoPay payment privacyCookie and device data policyYour right to access and deleteDirect contact path for data requests
rr8888 How rr8888 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your data is stored, want to request a copy of what we hold, or need to ask us to delete your account information, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your record without delay.

Live Chat Open the chat window from your account dashboard to reach our support team. Mention your registered email and the specific data request you need handled.
Email Support Send your data access or deletion request to our support email. Include your account username and the wallet — DANA, OVO, or GoPay — linked to your account.
Account Help Centre Log in and navigate to Account Settings, then select Privacy and Data. From there you can download your data summary or submit a removal request directly.
HOW WE PROTECT IT

Data Handling Practices You Can Verify

We apply security measures at the account, transaction, and session level to keep your information from being accessed without authorisation. These cover how data is stored, how long it is kept, and what happens when you close your account or request deletion.

Encrypted Account Storage

Your login credentials and linked payment details — including DANA, OVO, GoPay wallet IDs — are stored with encryption. We do not store full card or wallet numbers in plain text.

Cookie and Session Data

We use session cookies to keep you logged in across page loads and to remember your device. You can clear these through your browser settings at any time without losing your account.

Data Retention Schedule

Active account data is kept while your account is open. After closure, we retain only what applicable law requires, then delete the rest. You can ask us for the specific schedule for your account type.

Third-Party Data Limits

Payment processors receive only the transaction data they need to complete a transfer. We do not share your game history, session behaviour, or contact details with advertisers.

Common Questions About Your Privacy on rr8888

These are the questions we get most often about data, account privacy, and your rights as an account holder. If your question is not covered here, reach out through live chat or email and we will respond with the specific detail you need.

We collect your name, email address, contact number, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data is also logged for security purposes.

Only with the payment processor needed to complete your transaction — DANA, OVO, or GoPay as applicable. We do not share your wallet details or transaction history with advertisers or unrelated third parties.

Log in, go to Account Settings, and select Privacy and Data to submit a data access request. Alternatively, contact us via live chat or email with your account username and we will process it directly.

Yes. Submit a deletion request through the Account Settings page or via email support. We will delete your data after the mandatory retention period required by applicable law has passed.

We retain only what applicable law requires after account closure. The exact period depends on your account type and applicable regional requirements. Contact support for the specific timeline relevant to your account.

We use session cookies for login continuity and device recognition. You can clear or block them through your browser settings. Some account features may not function without session cookies enabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.